These boots were made for stompin’ — in the mud, apparently.
One woman on TikTok said that she ordered a pair of boots from online retailer Pretty Little Thing, but claimed that when they arrived, they were already filthy.
Emily Carragher, who goes by the username @emilycarragherx, explained that when she opened up her package to reveal what she thought would be a pair of shiny black combat boots, a completely different pair of muddied shoes was staring back at her.
The 17-second clip has already topped 56,400 views.
“These were the boots I originally ordered. I got them in a size 5,” Carragher explained in the video, as she showed pictures of the tall black boots as pictured on the model. “And these are the ones I got …”
Carragher then revealed the shoes she allegedly received: a pair of black boots that were not only a different style but also were caked in mud and muck on the soles and on the boots themselves. The shoes were also a size larger than what Carragher had ordered.
“They’re disgusting,” Carragher added, as she showed pictures of the beat-up boots.
The Post reached out to Pretty Little Thing for comment and they said they have apologized and issued a refund to the customer.
“We understand this is not the standard our customers should receive their items,” a rep for Pretty Little Thing wrote to The Post via email on Wednesday. “We have spoken to and apologized to the customer as well as issuing a full refund who has confirmed she is happy with how this has been resolved.”
Though they may have made it right in the end, in a follow-up TikTok, Carragher said that before she received a full refund, apology and gift card from the company, an employee told her over email that she could just wash off the boots and offered her a mere 30% discount.
Even though it was resolved, commenters shared their outrage for Carragher — and even came up with some theories about what could have happened.
“It’s like the delivery driver has opened it and took your new boots and gave you hers 😳,” one person wrote.
“They totally different style too!!!! Absolutely shocking! Xxx,” another commented.
“I’m beyond horrified …. 👀,” someone else typed.
One customer even said that something similar had happened to them before.
“I ordered size 3 knee high boots last month and They sent me size 7 ankle boots🤣🤣🤣how do they manage it,” she wrote.
Carragher also said that Pretty Little Thing told her that they would be launching an investigation into the incident.